Privacy Policies - ProDashMats & Auto Protect
Privacy Policy
Last Updated: August 5, 2026
CaliforniaKG LLC (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our products, or use our services.
Information We Collect
When you visit our website or place an order, we may collect:
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Name and contact information
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely through third-party payment providers)
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Vehicle information provided for product customization
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Any photos or images uploaded for personalized products
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Website usage information, cookies, and analytics data
How We Use Your Information
We use collected information to:
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Process and fulfill your orders
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Create and deliver personalized products
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Communicate with you about your order
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Provide customer support
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Improve our website, products, and services
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Send updates, promotions, and marketing communications (if you choose to receive them)
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Prevent fraud and maintain website security
Personalized Product Images
For customized products, customers may upload images for product personalization. These images are used only for creating and fulfilling your order. We do not sell, rent, or share customer-uploaded images with third parties for marketing purposes without your permission.
Payment Security
All payments are processed through secure third-party payment providers. CaliforniaKG LLC does not store complete credit card information on our servers.
Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website functionality, analyze traffic, and provide a better shopping experience.
Sharing Your Information
We may share information only with trusted service providers necessary to operate our business, including:
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Payment processors
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Shipping providers
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Website and technology providers
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Manufacturing and fulfillment partners
We do not sell your personal information.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
ProDashMats and Auto Protection Policies
Contact Us for ProDashMats and Auto Protection support.
If you have questions about this Privacy Policy, please contact:
CaliforniaKG LLC
Email: support@prodashmats.com
Terms of Service
Last Updated: August 5, 2026
Welcome to ProDashMats, operated by CaliforniaKG LLC. By accessing our website or purchasing our products, you agree to these Terms of Service.
Website Use
You agree to use this website only for lawful purposes and not to interfere with website security, functionality, or other users’ experience.
Product Information
We make every effort to provide accurate product descriptions, images, and pricing. However, colors, appearance, and final customization results may slightly vary due to differences in screens, materials, and production processes.
Custom Products
Because personalized products are created specifically for each customer, customers are responsible for providing accurate information, including vehicle details and uploaded images.
Orders and Payments
By placing an order, you agree that:
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All information provided is accurate
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You authorize payment for your purchase
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We may contact you regarding your order
We reserve the right to refuse or cancel orders suspected of fraud or incorrect information.
Intellectual Property
All website content, including logos, designs, images, text, and branding, belongs to CaliforniaKG LLC and may not be used without written permission.
Limitation of Liability
CaliforniaKG LLC is not responsible for indirect, incidental, or consequential damages resulting from the use of our products or website.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Updated terms will be posted on this page.
Contact Information
CaliforniaKG LLC
Email: support@prodashmats.com
ProDashMats and Auto Protect Policies
Refund Policy
Last Updated: August 5, 2026
At ProDashMats, we are committed to providing high-quality automotive products and customer satisfaction.
Personalized Products
Due to the customized nature of our products, personalized items cannot be returned or exchanged unless the product arrives damaged, defective, or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery with:
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Order number
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Photos of the product
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Description of the issue
We will review your request and provide a replacement or appropriate solution.
Order Cancellation
Orders may be cancelled within 24 hours after purchase. After production begins, cancellation requests may not be accepted.
Refund Processing
Approved refunds will be issued to the original payment method. Processing time depends on your payment provider.
Non-Refundable Items
The following items are not eligible for refunds:
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Customer-provided incorrect vehicle information
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Customer-uploaded incorrect images
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Products damaged after delivery due to misuse
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Products modified by the customer
Contact Us
For refund questions:
CaliforniaKG LLC
Email: support@prodashmats.com
Shipping Policy
Last Updated: August 5, 2026
At ProDashMats, we work hard to deliver high-quality personalized automotive products as quickly as possible.
Processing Time
Because our products are customized, orders typically require:
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Processing and customization: 3–7 business days
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Shipping time: 5–10 business days
Total estimated delivery time is usually 8–17 business days.
Shipping Locations
We currently ship within the United States. Shipping availability may vary depending on product type and destination.
Tracking Information
Once your order has shipped, you will receive a tracking number by email.
Shipping Delays
Delivery times may be affected by:
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Carrier delays
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Weather conditions
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Holidays
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Incorrect shipping information provided by customers
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Customs or transportation issues (if applicable)
Incorrect Shipping address
Customers are responsible for providing accurate shipping information. If an order is returned due to an incorrect address, additional shipping charges may apply.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible so we can assist you.
Contact Us
CaliforniaKG LLC
Email: support@prodashmats.com